HOW TO DELETE YOUR ACCOUNT
**App:** Garden Mapper
**Developer:** Rob's Lab
**Contact:** garden.mapper.app@gmail.com
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Delete Your Garden Mapper Account
If you'd like to delete your Garden Mapper account and all associated data, follow the steps below. We'll process your request within **30 days**:
How to Request Deletion:
If you have not logged into the app with your email (if you just downloaded the app), you can just delete the app and this will remove the local data.
If you have logged in by email, proceed with one of the two options below to request account deletion.
You have two options:
Option 1 — Delete from within the app (recommended)
Open Garden Mapper → tap your **Profile** (top right) → scroll down to **Delete Account** → confirm. Your account and all cloud data will be queued for deletion immediately.
Option 2 — Request via email
Send an email to garden.mapper.app@gmail.com with the subject line: Delete my Garden Mapper account
Please include the email address associated with your account (the one you used to sign in with Google or Apple). This helps us locate and delete the correct account.
You don't need to provide any other personal information.
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What Gets Deleted
When your account is deleted, we permanently remove the following from our systems:
- **Your account** — the email address and sign-in information associated with your Garden Mapper account
- **Your garden data** — all saved garden designs, layouts, and plant placements stored in our database
- **Your device identifiers** — the device ID and device label stored alongside your gardens (used for sync)
Deletion is permanent and cannot be undone. Your garden designs cannot be recovered after deletion.
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What We Retain
In limited cases, some data may be retained after your account is deleted:
- **Payment records** — if you purchased a subscription or one-time upgrade, Stripe (our payment processor) retains transaction records as required by financial regulations. We are legally obligated to keep these records for up to **7 years**. These records contain only transaction data (amount, date, product) — not your garden designs.
- **Anonymized analytics** — any anonymized, non-identifiable usage data that cannot be linked back to you is not subject to deletion.
We do not retain your email address, garden data, or device identifiers after deletion.
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Timeline
We will process your deletion request within **30 days** of receiving it. You'll receive a confirmation email once your account and data have been deleted.
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Questions?
If you have any questions about data deletion or our privacy practices, contact us at garden.mapper.app@gmail.com.
For our full privacy policy, visit gardenmapper.ca/privacy-policy.
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Last updated: September 2026 — Rob's Lab